1. Check what you can get You may get Youth Allowance, JobSeeker Payment or Parenting Payment in any of these circumstances. If you’re: o not able to work or don’t have work o in isolation or hospitalised o caring for children. If you’re caring for a child, you may also be able to claim Family Tax Benefit. You may get Special Benefit if you meet the eligibility criteria and you can’t get other income support payments from us. You may be eligible for Pandemic Leave Disaster Payment unless you live in the Northern Territory. Keep in mind, we’ve made changes to payment rules due to COVID-19. JobKeeper Payment You may be able to get income from JobKeeper payment through your employer. Ask if they’ve registered with the Australian Taxation Office for this payment before you claim an income support payment from us. If they have and you’re eligible, your employer will pay it to you. You don’t need to call or visit us to claim JobKeeper payment. 2. Establish your identity and get a Customer Reference Number (CRN) To make a claim, you need to establish your identity and get a CRN. You can do this online using myGov. You don’t need to visit a service centre. If you’ve already got your CRN, keep it with you when you make your claim. 3. Make a claim The easiest way to claim is online. Watch our video to find out how to set up your Centrelink online account. Transcript | Watch on YouTube Once you’re ready, read more about how to claim. 4. Report your income and manage your payment Your payment will stop if you don’t report your income each fortnight. You may also have other commitments you need to manage. This may include job search activities and letting us know about any changes to your circumstances.